Frequently Asked Questions

No, you do not need a doctor's referral. You can contact me directly to schedule a free consultation.

The first session is a conversation to get to know each other. We'll talk about what brought you here, what you're struggling with, and what you're hoping to achieve. There's no pressure or judgment.

That's completely normal. The free 15-minute consultation is a low-pressure way to ask questions and see if this feels right. You don't have to be 100% ready.

Yes. I offer both in-person sessions at my Kitchener office and secure video sessions online. Both options are equally effective.

Yes. I offer evening appointments during the week and Saturday availability to accommodate work schedules and crisis moments.

It varies for everyone. Some clients see significant progress in a few months, while others benefit from longer-term support. The goal is to give you the tools to maintain recovery on your own.

Most clients start with weekly sessions. As you progress, we may move to bi-weekly sessions. The frequency is flexible and based on your needs.

Relapse is often part of the recovery process, not a sign of failure. If it happens, we'll work through it together. I won't judge you or give up on you.

I use evidence-based approaches tailored to your situation, including cognitive-behavioral strategies, trauma-informed care, and practical relapse prevention planning.

Absolutely. All sessions and records are strictly confidential, adhering to professional ethical standards. What you share stays between us.

Not without your explicit permission. I will not share any information about you with anyone unless you specifically authorize it in writing.

Session fees are competitive with other therapists in the Kitchener-Waterloo area. Many extended health insurance plans cover RSSW services.

I provide receipts that you can submit to your insurance company for reimbursement. Many extended health plans cover social work services.

My office is located at 276 Frederick Street in Kitchener, Ontario. It's easily accessible with convenient parking nearby.

I ask for 24 hours notice if you need to cancel or reschedule. If you're going through a crisis, please reach out and we'll work something out.

Yes. I offer family support sessions to help partners and family members understand addiction, set healthy boundaries, and heal relationships.

Yes. I provide professional documentation and can accompany you to court to advocate for your recovery efforts.

I can still work with you. Family support sessions help you understand addiction, set healthy boundaries, and take care of yourself.